What to Do When Sewage Backs Up
Protect people and the property first
Keep people and pets away from sewage and wet floors, especially near outlets or appliances. Stop running water, flushing toilets and using the washer, since every drain feeds the same line. Do not touch electrical panels or equipment standing in water, and wash hands after any contact.
Limit additional damage
Move belongings away from the affected drain. Avoid drain chemicals and do not open a cleanout cap under pressure. If neighbors also have backups, say so when you call +1 785-202-4977.
Call for help
Tell the plumber which drain backed up, when it started, whether water use has stopped and whether other units or neighbors are affected. Mention the age of the home and where the cleanout is if you know.
Even a single backup can damage floors, drywall and belongings and leave contamination behind. Read about sewer backup emergencies or call now.
Keep people and pets away from sewage and wet floors, especially near outlets or appliances. Stop running water, flushing toilets and using the washer, since every drain feeds the same line. Do not touch electrical panels or equipment standing in water, and wash hands after any contact.
Limit additional damage
Move belongings away from the affected drain. Avoid drain chemicals and do not open a cleanout cap under pressure. If neighbors also have backups, say so when you call +1 785-202-4977.
Call for help
Tell the plumber which drain backed up, when it started, whether water use has stopped and whether other units or neighbors are affected. Mention the age of the home and where the cleanout is if you know.
Even a single backup can damage floors, drywall and belongings and leave contamination behind. Read about sewer backup emergencies or call now.