Terms of Service

1. Acceptance and Scope

These Terms of Service ("Terms") are an agreement between you and SewerLineRepairLawrenceKS.com ("this site," "we," "us," or "our"). They apply to sewerlinerepairlawrenceks.com, its call referral line for sewer line repair in Lawrence, KS, and related communications (collectively, the "Services").

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. You must be at least 18 years old and legally capable of entering a binding agreement. If you call for a business, landlord, property owner, association, property manager, or other organization, you represent that you have authority to act for it.

2. Sewer Information and Referral Calls

The Website provides general sewer line information and a phone number that connects callers in Lawrence, KS with an independent local plumber. This site is a referral service and does not perform plumbing work. Calling the number or reaching a plumber does not create a service contract, promise availability, reserve an appointment, set a price, or promise that a particular problem can be diagnosed or repaired.

Plumbers reached through the line are independent businesses, not employees or agents of this site. Availability, timing, scope, property access, pricing, warranties, permits, and payment terms are set by the plumber you choose, through that plumber's own estimate, work order, or agreement. We do not promise that a plumber will be available at a given hour, arrive within a given time, or charge a given price.

You agree to give the plumber accurate contact, property, access, and problem details. You are responsible for checking the plumber's license and insurance and for obtaining permission from an owner, tenant, manager, occupant, or other person where permission is needed to arrange work or share their information.

3. Safety and Emergency Limitations

The Website and referral line are not an emergency dispatch service. If there is fire, suspected gas, electrical danger, structural danger, sewage exposure, flooding that threatens people, or another immediate hazard, leave the area when appropriate and contact 911, the fire department, or the utility provider. For a sewer backup, call +1 785-202-4977 to be connected with an independent local plumber.

General information on the Website is not a substitute for an on-site inspection by a qualified plumber. Do not open a cleanout during a backup, enter trenches, handle electrical equipment near water, enter unsafe areas, or take an action beyond your training based only on Website content.

4. Privacy and Call Recording

Our Privacy Policy explains how information is collected, used, disclosed, retained, and protected. Calls to the referral line pass through a call-tracking service and may be recorded. By calling, you agree that your phone number and ZIP area may be shared with the independent plumber who takes the call. This is not consent to unrelated marketing.

You are responsible for carrier, internet, and device charges. Phone calls and electronic communications may be delayed, dropped, intercepted, or misdirected, so do not share highly sensitive information on a call.

5. Acceptable Use

You may use the Services only for lawful purposes. You must not:

• Place false, fraudulent, harassing, defamatory, or unlawful calls or content, or impersonate another person.
• Make robocalls or send spam, malicious code, or an unreasonable volume of traffic.
• Probe, scan, defeat, disable, or circumvent security, access controls, or rate limits.
• Access data or systems without authorization or interfere with the Services, phone lines, networks, users, or third parties.
• Scrape, copy, frame, reproduce, or commercially exploit the Services except as permitted by law or written authorization.
• Use the Services to create safety risks, violate privacy or intellectual-property rights, or facilitate illegal conduct.

6. Website Content, Intellectual Property, and What You Share

The Services, branding, design, text, graphics, photographs, code, and other materials are owned by us or our licensors and are protected by applicable intellectual-property laws. You may view and use Website content for personal, rental, or business purposes related to understanding or arranging sewer line repair. All rights not expressly granted are reserved.

You retain ownership of information you share on a call. You grant us a non-exclusive, worldwide, no-royalty license to host, reproduce, transmit, and use that information, including call recordings, only as reasonably necessary to operate the Services, connect the call, maintain records, protect the Services, and comply with law. You represent that you have the rights and authority needed to share it.

If you send suggestions or feedback once a contact address is listed, we may use them without restriction or compensation, but we will handle associated personal information under the Privacy Policy.

7. Third-Party Services and Links

The Services use or link to hosting, call-tracking, telephone, and other technical providers, and they connect you with independent plumbers. We do not control their availability, content, security, terms, privacy practices, pricing, or decisions. A link or connection does not mean endorsement.

Your dealings with a plumber or other third party are governed by your agreement with them. We are not responsible for a third party's acts, omissions, estimates, work, products, representations, or data practices to the maximum extent permitted by law.

8. Disclaimers

This site is a free service to assist homeowners in connecting with local service contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.

To the extent permitted by law, the Services are provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, or accuracy. We do not warrant any plumber's work.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions apply only to the fullest extent allowed.

9. Limitation of Liability and Indemnification

To the maximum extent permitted by law, SewerLineRepairLawrenceKS.com and its owners, affiliates, personnel, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost data, business interruption, property damage, or personal injury arising from or related to use of the Website or referral line, the work, delay, pricing, or conduct of any plumber, a third-party technical service, or unauthorized access, even if advised that such harm was possible.

To the maximum extent permitted by law, our total liability for claims arising from use of the Website or referral line will not exceed the amount, if any, you paid us to use them. This limitation does not alter liability that cannot lawfully be limited.

You agree to defend, indemnify, and hold the protected parties harmless from third-party claims and reasonable costs arising from your unlawful use, violation of these Terms, infringement of another person's rights, or sharing information without required authority. This obligation does not apply to the extent a claim results from our own unlawful conduct.

10. Suspension, Termination, and Discontinuation

We may suspend or terminate access to the Services, including blocking calls from a number, when reasonably necessary to address a violation, security risk, legal requirement, abuse, or operational issue. You may stop using the Services at any time. Provisions that by their nature should survive termination, including ownership, disclaimers, liability limits, indemnification, and dispute terms, will survive.

We may modify or discontinue all or part of the Website or its referral line.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-law rules, except where federal law or mandatory consumer law applies. Before filing a claim, you agree to contact us and make a good-faith effort to resolve the dispute informally for at least 30 days.

Unless applicable law requires otherwise, claims relating to these Terms or the Services must be brought in the state or federal courts with jurisdiction in or nearest to Douglas County, Kansas, and each party consents to personal jurisdiction there. Nothing in these Terms prevents either party from seeking emergency injunctive relief or using a qualifying small-claims process.

12. General Terms

Changes

We may revise these Terms. The revised version becomes effective when posted unless a later date is stated. Continued use after the effective date means you accept the revised Terms.

Severability and waiver

If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver.

Assignment and entire agreement

You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, financing, merger, sale, or transfer of the Services. These Terms and the Privacy Policy are the entire agreement regarding the Website, but do not replace any agreement between you and a plumber.

Interpretation

Headings are for convenience. "Including" means "including without limitation." Electronic acceptance and records have the same effect as paper records to the extent permitted by law.

13. Contact Us

Questions about these Terms may be directed to SewerLineRepairLawrenceKS.com as follows:

• Phone: +1 785-202-4977
• Email: hello@sewerlinerepairlawrenceks.com
• Online: Contact page
• Location: Lawrence, Kansas, United States (no mailing address; please call or email)